State Farm® Insurance Agent Megan Koterba

"Melissa Sims is personification of professionalism, excellence in high quality care to her clients and superior service time after time in doing her job."

"They go above and beyond and treat you like family. I still got a congratulatory card they gave me in 2018 when they found out I was expecting."

"I absolutely love working with them. Always prompt and really nice."

"Great staff!"

"My experience with this insurance company is the most wonderful and love of good people that work there buts off to help each of us and good coverage thank you state farm"

"I had to share but another great experience with this office. Had several questions about new life Insurance and adjustments to my current homeowners. Melissa and her team again were very thorough professional and knowledgeable about their services and provided the best plans that are available and saved me money as well. Very pleased to be a client of this office."

"Meg and her staff are the absolute best! I switched from the insurance company I had after being involved in an accident and the person at fault had State Farm. I was treated much better by State Farm than my own insurance company, plus my rates for full coverage and renters insurance was lower than what I was paying with the old insurance. I could list multiple other situations where Meg and her office went above and beyond for me and were always very pleasant and helpful but check it out for yourself, It only takes a minute to call for a quote!"

"Riah, is very sweet and above all very informative, she alway give me the best customer service possible and explain any and all my concerns. I wish all the companies would greet and help the customer with this kind of great service. Keep the great job going"

"One of the friendliest most convenient and always available insurance agency I have ever worked with. Every time I call the pick up quickly and Quickly solve my issues every time. Would happily recommend to friends and family."

"I want to thank them for always being professional and helping me with any insurance issues, especially with the DMV. Thank you so much."

"Thank you to both Melissa and Ryleigh for all that you do to help support me with my insurance needs. It is very much appreciated!"

"Spoke with Ryleigh about life and health insurance and I was completely impressed with her knowledge! Went above and beyond expectations!"

"Melissa was so helpful and professional!!"

"Megan was amazing to work with on my auto policies!"

"It was my extreme pleasure to be assisted today by such a professional, caring representative at our Insurance company. I explained our situation with our previous Prodvider who sent us a " renewal for renters insurance we had requested to be canceled shortly after we purchased it last year when They decided to drastically raise my husband's auto insurance rates!" I explained to Ms Melissa that the Representative at All care stated that " she saw a notation on our account to cancel the policy but they " never received a signature"? My husband paid in advance for an entire year of renters insurance and was due a large refund. Ms Melissa researched our policy and did indeed verify we opened a new renters policy and contacted All Care providing the necessary proof required. She was so sweet and understanding and helpful. We are so grateful for all her assistance in this matter. Thanks to her wisdom and investigation of our claim We were able to provide the other company proof that we did indeed change companies and are now waiting to resolve the over payment and receive our refund. I highly recommend All State to anyone bespecially after the caring personalized service we received today. I give her a 100! Very pleased"

"Knowledgeable and friendly staff that is always very helpful when i call. Very pleased with the rates I was given!"

"Incorrect expectations were set by the insurance agent. The driving record is NOT pulled during quotes as previously explained through text messages with Riya. The incorrect information has cost me a lot of TIME today as I needed to backtrack so I could reinstate with my current insurance company, all while having back to back conference calls all day. Please know your product before answering any questions."

"Let me start with saying I'm so thankful that I reached out to you guys. Well. Thankful that you reached out to me. I got more than I Expected I've never had such a great customer experience. I actually what's happy to give you guys.This is my money LOL (RIAH) She needs a raise Awesome personality. Great customer service very punctual with returning phone calls. On point with the numbers she quoted answered every question I could possibly have and gave me more insight on things that I did not know about. Resulting in me purchasing more insurance then i Initially called in 4 And I am going to be telling other people about you guys in passing on the number. Thank you, thank you. Thank you. And I appreciate your guys service RIAH u go girl !"

"I was helped by Riyah. She was amazing. When I submitted my inquiry, I was immediately contacted and was given very good insight about what my quote included and answered any questions I had. I have renters insurance already but now I’m excited to see what the bundle looks like. Thanks again!"

"Professional, fast, and reliable! Thank you Keri!"

"Excellent customer service"

"Worked with Keri and she was fantastic! She was able to answer all of my questions in a timely manner. -thank you for all your help today Keri! Definitely recommend"

"It has been a pleasure to work with this office! Keri was friendly and upbeat, patiently addressed my concerns, and was very flexible finding time to touch base with me. I highly recommend."

"Legitimately the most unprofessional, inadequate group I have ever encountered in a professional setting. Correspondence is awful, when you can connect with a live person who isn't on lunch they're enjoying it through the entire call. This specific office has been plagued with unprofessional chaos from the moment I signed up. Sure, stay with State Farm but AVOID THIS AGENT AND OFFICE AT ALL COST."

"I LOVE working with Megan and her team. They have excellent customer service. They are super kind, friendly and incredibly focused on a positive customer experience. They will go out of their way to make sure your needs are handled appropriately. I'm so thankful to have found them!"