State Farm® Insurance Agent Megan Koterba
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Savannah Lewis
June 24, 2025
5
out of
5
rating by Savannah Lewis
"Ann was so helpful! I was able to get a quote and set things up efficiently and with care!"
We responded:
"Savannah, Thank you so much for your kind words! We're thrilled to hear that Ann was able to assist you with your insurance needs and make the process smooth and efficient. Your satisfaction is our top priority, and we appreciate your feedback. "
Brian Prunty
June 16, 2025
5
out of
5
rating by Brian Prunty
"Ann (representative)was very attentive, caring, courteous, helpful and knowledgeable. It was a pleasure having her to assist me."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Ann made your experience a great one. She truly cares about each person she helps, and we’re lucky to have her on our team. We appreciate you taking the time to share your experience! "
Harrison Rose
June 16, 2025
5
out of
5
rating by Harrison Rose
"Ann was very helpful!"
We responded:
"Harrison, Thank you for your kind words. Ann really is amazing-always going above and beyond for our customers. We are lucky to have her on our team."
MiltonAriasfitness
June 16, 2025
5
out of
5
rating by MiltonAriasfitness
"Megan is the best, always helpful and reply to text, they are just awesome thank you."
We responded:
"Milton, Thank you for your kind words. We appreciate you taking the time to let us know how we are doing. Please reach out if you need anything."
claryce lawrence
June 12, 2025
5
out of
5
rating by claryce lawrence
"My family and I have been with Megan's group since 2020. They are always extremely helpful and go above and beyond in every situation. Recently I needed some information regarding rental coverage and Lacie provided everything we needed to enjoy our family vacation!!!! I cant thank you all enough for what you do daily!"
We responded:
"Claryce, Thank you for your glowing review. We appreciate the trust you have put in our office since 2020 to help protect your family. We are happy to hear that Lacie was able to get your ready for your vacation. We hope you have a wonderful vacation!"
corey keeter
June 5, 2025
5
out of
5
rating by corey keeter
"Great people! Great service! Best around hands down!"
We responded:
"Corey, Thank you for your 5 Star review and for allowing us to handle all of your insurance needs."
Serena Scotto
June 5, 2025
5
out of
5
rating by Serena Scotto
"Great experience with Jason. He took care of all of our insurance needs. He was friendly and professional and kept up with reminders when we needed a nudge. Highly recommend"
We responded:
"Serena, Thank you for taking the time to provide a review and recognize Jason. We are happy to hear Jason took care of all your insurance needs. Let us know if you need anything."
Tiffany Baynard
June 5, 2025
5
out of
5
rating by Tiffany Baynard
"Lacie was wonderful to work with!"
We responded:
"Tiffany, Thank you for your review and taking the time to recognize Lacie. Please reach out if there is anything we can help with."
rosilee butler
June 2, 2025
5
out of
5
rating by rosilee butler
"Love the family at State Farm Wonderful to work with,if you have any subject or questions ,they will help you ❤"
We responded:
"Rosilee, thank you for taking the time to leave us a review! We greatly appreciate your business!"
Kristy Davis
May 30, 2025
5
out of
5
rating by Kristy Davis
"I inquired online about a life insurance policy and not even 20 minutes I was set up and my children were protected! Lacey was wonderful & did a fabulous job explaining my options. This was a dreaded task for me and I couldn't have wished for a better outcome. Thank you again!"
We responded:
"Kristy, Thank you for your review. I am glad we exceeded your expectations. Lacie enjoys making the process of buying life insurance easy."
Skie
May 20, 2025
5
out of
5
rating by Skie
"Wouldn't be with any other insurance company. I've been with them a long time. They even wished me a Happy Birthday."
We responded:
"Skie, Thank you for your wonderful review. We hope you had a wonderful birthday! Please reach out if you need anything."
Kristi
May 8, 2025
5
out of
5
rating by Kristi
"Definitely recommend. Super easy to work with, fast response and great communication. Thank y’all so much!"
We responded:
"Kristi, Thank you for your wonderful 5-star review! We truly appreciate your kind words and are glad to hear you had a positive experience with us. Thanks again for choosing us for your insurance needs."
Eddie Mccrae
May 2, 2025
5
out of
5
rating by Eddie Mccrae
"Great. Easy to talk to. They get the job done. Great team"
We responded:
"Eddie, Thank you for taking the time to review us. We have enjoyed having you as a loyal customer. If you need anything-reach out."
Lauren Swafford
April 11, 2025
5
out of
5
rating by Lauren Swafford
"Lacie made the transition from our previous insurance company easy and seamless."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that Lacie made your transition to our office smooth and hassle-free. Providing excellent service is our top priority. Welcome to the family!"
FBU TEAM SOUTH CAROLINA
April 11, 2025
5
out of
5
rating by FBU TEAM SOUTH CAROLINA
"Best insurance company we've ever used! The office manager Lacie is always so nice when we have questions about our policy. I hit a turkey that ran into the road and didn't know where to start with my claim and she helped me get my car fixed."
We responded:
"Thank you for your review. We are glad to hear that you have had such a positive experience with our office. We will be sure to pass your kind words along to Lacie. Lacie is great at making the claim process as smooth as possible. If you need help in the future, please reach out!"
Eli Barrett
April 11, 2025
5
out of
5
rating by Eli Barrett
"Jason helped me lower my rate exponentially, and it was a simple and easy process. Super funny guy. I won't be going anywhere else."
We responded:
"Thank you for your fantastic review. Jason is skilled at lowering rates without sacrificing your protection. We will let Jason know that you enjoyed working with him. Sense of humor makes everything better. We appreciate your loyalty and look forward to growing our relationship for years to come."
Miranda Hairston
March 31, 2025
5
out of
5
rating by Miranda Hairston
"Always have received great customer services when I have needed it."
We responded:
"Miranda-thank you for taking time to leave a review and for trusting us with your insurance needs. "
John Panzica
March 27, 2025
5
out of
5
rating by John Panzica
"Jason was terrific. He took my info. Made some suggestions and gave a great quote saving me hundreds!"
We responded:
"John-thank you for trusting us with your insurance needs and for taking the time to leave us a review!"
Angelina Gooch
February 28, 2025
5
out of
5
rating by Angelina Gooch
"What can I say about the State Farm office of Megan Koterba ? They have been nothing but awesome. Always there when I needed assistance. All the staff I’ve encountered have been professional and most importantly, personable."
We responded:
"Thank you so much for your kind words, Angelina! We truly appreciate you taking the time to share your positive experience with us. Our team here at Megan Koterba State Farm is dedicated to providing professional and personable service, and it means a lot to hear that we've been able to assist you whenever you needed us. We're grateful for your trust and look forward to continuing to serve you and all of your insurance needs for years to come!"
Daniel Forster
February 4, 2025
5
out of
5
rating by Daniel Forster
"Very kind and courteous staff. They do a great job explaining answers to questions. I’ve Never had an issue with them."
We responded:
"Thank you for your kind words, Daniel! We're so happy to hear that our State Farm team has provided you with courteous service and clear explanations. Your trust and support mean a lot to us! If you ever have any questions or need assistance, we’re always here to help you and all of your insurance needs!"
Robin Stryker
January 29, 2025
5
out of
5
rating by Robin Stryker
"It was my extreme pleasure to be assisted today by such a professional, caring representative at our Insurance company. I explained our situation with our previous Prodvider who sent us a " renewal for renters insurance we had requested to be canceled shortly after we purchased it last year when They decided to drastically raise my husband's auto insurance rates!" I explained to Ms Melissa that the Representative at All care stated that " she saw a notation on our account to cancel the policy but they " never received a signature"? My husband paid in advance for an entire year of renters insurance and was due a large refund. Ms Melissa researched our policy and did indeed verify we opened a new renters policy and contacted All Care providing the necessary proof required. She was so sweet and understanding and helpful. We are so grateful for all her assistance in this matter. Thanks to her wisdom and investigation of our claim We were able to provide the other company proof that we did indeed change companies and are now waiting to resolve the over payment and receive our refund. I highly recommend All State to anyone bespecially after the caring personalized service we received today. I give her a 100! Very pleased.. 1/29/2025 Another OUTSTANDING CUSTOMER SERVICE EXPERIENCE from Ms Melissa at Statefarm. 5 STARS PLUS TODAY. I spoke to Ms Melissa to check on a payment and she was such a Blessing and so caring and professional as we discussed options to change our monthly payment as my husband no longer drives over an hour to work and I only drive 10 miles a week. She suggested safe driver options ,adjusted our due date and is checking with her supervisor to lower our payments. We have a " bundle with renters insurance " and we are so extremely happy that we switched from Progressive to Statefarm. Another excellent employee who deserves a raise! Thankyou Ms Melissa"
We responded:
"Your support means the world to us, Robin! Thank you so much for taking the time to share your awesome insurance experience with us. Our whole State Farm team appreciates the support more than you know! Thank you again, Robin!"
Lenora Harrison
January 20, 2025
1
out of
5
rating by Lenora Harrison
"If you are an African American please monitor your account with this company at all times. It is my opinion that Meagan and her crew deliberately try to cause lapse in coverage for African American by giving customers inaccurate information or not communicating with them at all. Statefarm offers a service to its customers to choose a method of communication. When that method is chosen by the customer it should not be intentionally changed by the agent to create an intentional lapse. Please educate our young men and women to monitor their accounts and not depend on the agencies to do what they are obligated to do to provide good customer service. There are many loop holes to destroy us! Stay woke!"
We responded:
"Lenora, Thank you for taking the time to provide your feedback. Insurance policies only lapse when premiums are not paid. Because insurance is regulated, insurance companies are required to notify customers in writing when their insurance lapses. In addition, customers receive text notifications if they are opted in to the service. Accounts can also be logged into 24/7 at StateFarm.com to check an accounts status. When premiums are paid on a monthly basis, they are due on the same date every month. Many of our customers find it helpful to have premiums automatically withdrawn each month so as to not miss a payment due date. Please contact our office so we can assist you in setting this up."
Elaine Rodas-Dubon
January 20, 2025
5
out of
5
rating by Elaine Rodas-Dubon
"The professionalism, service, and catering to every insurance need provided by this State Farm agency has exceeded all my expectations."
We responded:
"Thank you for your review. We appreciate you trusting us with protecting your family."
claudia moreno
January 17, 2025
5
out of
5
rating by claudia moreno
"Great prices and the team is very responsive!"
We responded:
"Thank you for your review Claudia. We appreciate you trusting us with your insurance needs. "
Ben Walker
January 15, 2025
5
out of
5
rating by Ben Walker
"Melissa Sims is personification of professionalism, excellence in high quality care to her clients and superior service time after time in doing her job."
We responded:
"Thank you for your kind and thoughtful review, Ben! We’re delighted to hear that Melissa’s professionalism and dedication left such a positive impression. Her commitment to providing excellent care and superior service is something we deeply value, and it’s wonderful to see it recognized. We truly appreciate your support and trust. If you ever need further assistance, don’t hesitate to reach out—Melissa and the rest of our team here at Megan Koterba State Farm are always here to help you and all of your insurance needs!"